An agent that speaks your language
Hindi, Hinglish and English conversations with listening, interruptions and spoken fallbacks built into the voice flow.
A conversation is only the beginning.
VAANI brings business knowledge, voice conversations and follow-through into one workspace.
Knowledge you review
Draft from your website or a business description. Review the facts, products, prices and questions before your agent uses them.
Customer memory
A customer record brings together conversation history, preferences and open commitments for future calls.
Callbacks and follow-ups
Capture a callback request and its time. Keep follow-up commitments visible alongside the customer record.
A queue for your human team
When someone needs a person, record the request and help your team follow up with context. Live transfer is planned.
Conversations you can review
See call transcripts, recordings, outcomes and campaign results. Review what happened before deciding what comes next.
Prepaid calling
Trial credit, a visible usage ledger and per-minute carrier charges. Your team can see its balance and request a manual top-up.
Controls at every stage
Calling hours, do-not-call checks, AI disclosure, validated tool actions and an emergency stop are part of the calling workflow.
More ways to stay connected.
WhatsApp notifications, payment links, inbound routing and live transfers are planned. They are not included in the current pilot.