The service
VAANI provides a workspace for business knowledge, AI calling agents, campaigns, customer context and call review. Availability depends on account readiness, providers and the calling setup. Roadmap features are not included merely because they appear in product plans.
Your business knowledge and leads
The proposed workflow requires businesses to review agent facts, prices and scripts and provide leads they are authorized to contact. Businesses must complete the applicable calling checks before customer campaigns run.
Account access
Keep account credentials secure, control who can access your workspace and notify the team about suspected unauthorized access through the verified contact channel.
Prepaid calling
Launch pricing is ₹6 per minute of a connected carrier call, billed as one whole first minute and then per started 30-second step. Trial credit is issued after email verification. Manual top-ups are credited by the team after off-platform payment. Tax, invoice and refund terms require confirmation before payment; see Pricing for billing examples.
AI and human follow-through
Review conversations and outcomes. AI output can require correction. Requests for a human are queued for your team; the current service does not promise live call transfer.
Privacy and recordings
See the draft Privacy notice for the current data flows. Final privacy, consent and retention terms remain part of launch review.
Contact and changes
The final agreement will specify how service changes, termination and disputes are handled. Team contact details will be published on the Contact page.